Everything you need to know about E-Bike Marrakech
You book directly through our booking form on the website.
Simply choose your date, time, route, and number of bikes – you will instantly receive an automatic confirmation email.
We recommend booking at least 24 hours in advance so we can prepare the bikes and delivery for you.
We offer two daily start times:
🌅 09:00 AM – Ideal before it gets hot
🌇 03:00 PM – Afternoon tour with golden light
Yes. Cancellations or changes are possible free of charge up to 24 hours before the tour, just write to us via WhatsApp or email. Since payment is made on site, there are no costs for you.
Currently, depending on availability, several e-bikes are available per time slot. You can book alone, as a couple, or with family. You can check the current availability directly on the website.
Self-Guided Tour:
Discover Marrakech independently at your own pace. You receive a digital route with Google Maps, PDF guide and our multilingual app with audio guide. Choose your stops freely and explore the city your way.
Guided Tour:
A local experienced guide accompanies you throughout the tour, shares fascinating stories about Marrakech and gives you personal insights into the city.
For the Self-Guided Tour, you can choose between three different routes:
🌿 Route 1 – Marrakech Highlights
Discover some of the most famous landmarks such as the Koutoubia Mosque, Jemaa el-Fnaa, El Badi Palace and the Jardin Majorelle.
🏛️ Route 2 – Palaces & History
Explore historic sites such as the Saadian Tombs, the Bahia Palace, the Mellah district and the Jardin Secret.
🌇 Route 3 – Authentic & Modern Marrakech
A diverse route with stops at the tanneries, Ben Youssef Madrasa, Menara Garden and other exciting places.
Note: The stops listed above are only a selection of each route and serve as examples of what you can expect.
The full route with all stops, navigation and details will be sent to you conveniently as a PDF via WhatsApp one day before your tour.
The Guided Tour follows a selected route featuring the most beautiful highlights of Marrakech together with a local guide.
Self-Guided Tour:
No, this option is designed for independent exploration. You discover Marrakech on your own using our digital route, Google Maps and multilingual audio guide.
Guided Tour:
Yes, an experienced local guide accompanies you throughout the entire tour and shows you the most important sights of Marrakech.
The Self-Guided Tour takes approximately 3 hours. You decide your own pace and can enjoy each stop according to your preferences.
The Guided Tour lasts approximately 3 hours. Your guide manages the pace and ensures a relaxed experience.
Self-Guided Tour:
Our multilingual app and audio guide are available in:
• English
• German
• French
• Spanish
Guided Tour:
Our local guides offer tours in English or French depending on availability.
With the Self-Guided Tour, you can explore at your own pace, skip stops or take breaks whenever you like.
With the Guided Tour, the group follows a planned route to discover the main highlights of Marrakech.
After booking, we contact you via WhatsApp and share the meeting point. We also send the rental contract 24 hours before the tour via WhatsApp, which can be signed digitally. From 5 bikes, we offer free delivery directly to your accommodation.
The E-bike handover and return take place at the same location. After booking, we contact you via WhatsApp and share the meeting point for the E-bike handover, which is also used for the return. From 5 bikes, we offer free delivery directly to your accommodation.
No. Our e-bikes are intuitive and easy to use.
📍 During the handover, our staff will explain everything to you in about 5 minutes: how to turn the bike on/off, assist levels, and battery display. Anyone who can ride a normal bicycle will have no problem using them.
The e-bikes are fully charged before every tour and handed over at 100% battery 🔋.
📍 The range depends on the selected assistance level and is more than sufficient for our tours 🚴♂️. Our routes are intentionally designed to be relaxed, so you can complete the entire ride without any issues.
👍 We recommend actively pedaling to fully enjoy the experience and make the best use of the support.
Yes, helmets are included in the price 🪖.
📍 Wearing a helmet is mandatory for your own safety.
No problem. You can reach us at any time via WhatsApp using the emergency number you will receive at handover 📲. We will come to you as quickly as possible.
📍 In case of a technical issue, depending on the situation, we will either provide a replacement e-bike 🚴♂️ or fix the problem directly on site if it can be resolved quickly.
At handover, you will sign a rental agreement that regulates liability 📄.
👍 Small scratches from normal use are not an issue. In case of major damage caused by negligence, a cost contribution may apply.
🚴♂️ Please always ride responsibly.
Self-Guided Tour includes:
• E-Bike
• Helmet
• Digital route with Google Maps
• PDF route guide
• Multilingual app with audio guide.
Price: 30 € per person
Guided Tour includes:
• E-Bike
• Helmet
• Experienced local guide
• Live explanations at each stop
• Personal recommendations and insider tips
Price: 35 € per person
The payment is made on site in cash (MAD or EUR) directly at the handover of the bikes.
📍 Online payment is currently not required – the booking is free of charge and no credit card is needed.
Yes, we also accept cash payments in euros 💶.
🇲🇦 Moroccan dirhams (MAD) are also always welcome.
👍 We handle the exchange directly on site for you.
Yes – if you know the right routes. Our routes are specially designed for e-bikes and lead through traffic-calmed areas, wide boulevards, and park paths.
📍 We deliberately avoid the narrow streets of the Medina. Very suitable for casual cyclists.
💧 Water – enough for the tour
🕶 Sunglasses & sunscreen – especially in summer
👕 Comfortable clothing – no skirts or wide trouser legs
📱 Smartphone with a charged battery – for Google Maps & audio
💶 Cash – for payment on site
📶 Internet / mobile data – very important for the tour; we recommend simply buying a Moroccan SIM card as it is inexpensive and provides reliable internet 👍
🚴♂️ Riders must be able to ride a bicycle safely and know the traffic rules.
📍 We do not accept liability for incorrect behavior in traffic.
☀️ In summer, it can get very hot. Please make sure not to park the bike directly in the sun to avoid overheating and possible damage 🚴♂️.
🌧️⚠️ In case of heavy rain or extreme weather conditions, the ride may not take place for safety reasons. In such cases, we will inform you in time and find a solution together 📲.
🅿️ The e-bikes may only be parked at official and secure parking spots.
📍 The customer is fully responsible for the e-bike during the entire rental period. In case of theft or improper parking, the customer is liable.
Still have questions?
We usually respond within 30 minutes.